Categories / Lead Follow-up & Sales

Boston day spa layers an AI chat agent on top of its call center

med specificsAdded 2026-10-14
Business
Bella Santé, day spa / med spa in Greater Boston since 1996 (size not stated)
Task
Answering live-chat questions and collecting leads via pre-chat surveys toward bookings
Result
"75% of customer inquiries handled by Lyro"; "450+ leads in 6 months"; "$66,000+ in sales" (Lyro-assisted)
Tools
  • Tidio Lyro AI Agent
  • pre-chat surveys
Setup
  1. not stated (beyond "easy setup and ongoing management")
Source
tidio.com ↗
Specifics rating
med specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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