North Creek Dental Care (via agency BizMktg / Peter Wilson)
Task
Grade.us white-label review funnel + email drip to collect and route patient reviews
Result
"118 reviews over the course of one year"; "increased their review volume by 39%"; new-review average "4.83 stars"; "60 additional clients per month" attributed; recovered "7 patients" with poor (3-star) private feedback; schedule expanded from 4 to 5 days/week plus weekends
Tools
Grade.us review funnel + email drip campaigns
Setup
send patients to customized review funnel via Grade.us drip
response rate ~35%→100%; avg response time 3.2 days→47 minutes; weekly review time 4+ hrs→~30 min (~3.5 hrs saved/week); Google rating 4.3→4.6; monthly reviews ~30→45 (as stated by vendor case study)