PlayPlay, video creation SaaS (finance team of ~2; Paris / multi-subsidiary)
Task
automate all invoice follow-up emails and centralize AR with NetSuite
Result
"100% of the follow up emails are now processed automatically"; "~46 hours per month" saved; "65% average open rate on collection emails"; DSO stabilized while scaling without AR headcount growth
Tools
Upflow + NetSuite
Setup
NetSuite native sync ("In just 10 seconds everything was connected")
LA boutique accounting/business management firm (entertainment clients + restaurants/medical); 35+ years
~25 hours/week saved on bill entry; managing partner saves 10–15 hours/week on review; grew client base same headcount; "cleanest statements" for tax prep (as stated)