Categories / Customer Support & Inbox

Reddit AMA: ~90% of support emails automated (2 stores)

med specificsAdded 2026-10-13
Business
two e-commerce businesses
Task
AI handles most support emails including Stripe refunds/cancellations, questions, technical support
Result
~90% automated; only ~3–5 cases/week need human review
Tools
  • AI email automation (exact vendor mix not fully confirmed in summary; Stripe involved)
Setup
  1. not fully stated in available summary
Source
reddit.com ↗
Specifics rating
med specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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