Categories / Customer Support & Inbox

Triage support emails, draft replies for human review

med specificsAdded 2026-10-13
Business
generic SMB support inbox
Task
n8n polls Gmail, LLM classifies/prioritizes/summarizes, drafts reply, logs to Sheets, posts to Slack
Result
~20 min to wire up; no volume figures; bugs (1 email/poll)
Tools
  • n8n
  • Gmail
  • OpenAI-compatible (gpt-4o-mini)
  • Sheets
  • Slack
Setup
  1. not stated
Source
community.n8n.io ↗
Specifics rating
med specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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