Categories / Reviews & Reputation

Drop Dead Pest Control review requests and Chatbot AI

Business

Drop Dead Pest Control, Menai Sydney pest franchise (2 locations; founded 2008)

Task

automate post-job review requests and AI webchat for inbound inquiries

Result

first 6 months "over sixty 5-star reviews across Google and Facebook"; past 12 months: "98% increase in calls", "110% increase in website visitors", "678% increase in direction requests", "271% increase in Google profile views"; Chatbot AI: "1,096 Additional Conversations", avg response "1 Minute"

Tools

• Birdeye Reviews + unified inbox + Chatbot AI / Webchat

Setup

1. send review requests after job completion
2. post to GBP
3. webchat with automated responses
4. one inbox for web/FB/Google/text/email

Source

birdeye.com ↗

Specifics rating

high specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.