Categories / Customer Support & Inbox
Psycho Bunny: Gorgias AI Agent "Lisa" high specifics Added 2026-10-13
Business menswear ecommerce brand (multi-million, scaling toward $250M+) Task automate FAQ tickets (order status, returns/exchanges, shipping) with empathetic replies Result 26% tickets resolved by AI; FRT 99.8% faster than team; resolution 99.4% faster; CSAT 4.67 vs team 4.6; typically resolves in under 2 minutes vs 4+ hours
Tools Setup alpha trial internal guidance for promo/scam issues not in public Help Center Source gorgias.com ↗ Specifics rating high specifics high = concrete numbers/quotes; med = partial; low = qualitative Results as reported by the source; not independently verified.
← Tradeprint: HubSpot Breeze Customer Agent chat deflection Dr. Bronner's: Gorgias AI Agent after Salesforce switch → More in Customer Support & Inbox Customer Support & Inbox
vinyl record-pressing plant for indie artists (scrappy team)
76 Zap workflows, 18,000 tasks; ~2,285 hours saved (~1.2 years labor); 50% leaner headcount than similar competitors; portal ~$600/year vs custom software thousands
high specifics new
Customer Support & Inbox
small e-commerce store (~1.5 person), 10–30 advice emails/week
time per email 12.5 min → 3.25 min (~74% less); ~3.06 hours saved/week at 20 emails
high specifics new
Customer Support & Inbox
CollageDepot e-commerce (NL/EN/DE/FR support)
not stated (qualitative: same order questions answered by hand before)
high specifics new
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