Categories / Customer Support & Inbox

Shopify custom AI chatbot (Marketing Tinkerer)

high specificsAdded 2026-10-13
Business
small Shopify ecom with wide catalog
Task
site chatbot that interprets shopper messages, searches store via MCP, replies with product/policy info
Result
views per active users +~17%; MoM conversion +~13% (disclaimer: chatbot was only major upgrade that month); ~701 messages ≈ $16/month
Tools
  • Make.com
  • Make AI agent
  • Shopify (MCP)
  • Google Sheets
  • webhooks
Setup
  1. webhook listens → Make AI agent explores store → log to Sheets → JSON → webhook response
  2. embed widget HTML on store
Source
themarketingtinkerer.substack.com ↗
Specifics rating
high specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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