Categories / Invoicing/Collections/Cash Flow

Walnut halves DSO and grows autopay 24x

high specificsAdded 2026-10-14
Business
Walnut, interactive product-demo SaaS (SMB; Tel Aviv & New York)
Task
automate cash collection and shift customers to portal/autopay with CS collaboration
Result
"50% reduction in DSO" in ~9 months; "24X increase in receipts via autopay"; "75% reduction in the value of invoices reaching 90+ days overdue"; ~12 hours/month saved; "89% average email open rate"
Tools
  • Upflow + NetSuite + Stripe
Setup
  1. CSMs given Upflow access
  2. timeline tagging between Finance and CS
  3. customer portal for invoices/W9
  4. Stripe online payments
Source
upflow.io ↗
Specifics rating
high specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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