Categories / Scheduling & Appointments

After-hours AI receptionist books 250 jobs for a home-services company

high specificsAdded 2026-10-14
Business
Home-services company (agency client)
Task
Answering after-hours calls instead of voicemail, booking visits, queuing callbacks, transferring to humans
Result
1,226 inbound calls answered live over ~10 weeks; 250 booked on the spot (~11%), 125 callbacks queued, 69 transferred; 100 synced into CRM with real job numbers; 275 calls had no trackable outcome
Tools
  • AI receptionist (vendor not named)
  • CRM sync
Setup
  1. Replaced after-hours voicemail on the client's line
  2. bookings written to CRM as work orders
Source
reddit.com ↗
Specifics rating
high specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.

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