Categories / Reviews & Reputation
HoopAI: Roger the Roofer 90-sec intake; +213 five-star reviews; booked inspections +38%
A small roofing crew answers storm calls in seconds, books inspections 38% more often, and added 213 five-star reviews in a week-long review push.
- Task
- answer storm/leak calls instantly, same-day quotes, and rocket Google reviews
- Result
- intake ~90 seconds; +213 new 5-star reviews (one-week sprint / also framed as 200+ in seven days); booked inspections +38%; inbound response under 5 seconds; deposits same day via payment links; zero double-bookings claimed via shared scheduler
- Tools
- HoopAI (Inbound Voice AI, Customer Agent, Meeting Scheduler, Reputation Management, payment links, Shared Inbox)
- Setup
- Voice AI answers → logs address/roof age → books inspection → inspectors upload photos → AI builds itemized quote + payment link → post-job review campaign with one-tap Google link → AI drafts thank-you replies
Step-by-step setup guide + copy-paste prompt
Step-by-step setup (closest DIY version, paths from HighLevel Support)
Step 1. Create the voice agent. Go to AI Agents → Voice AI → Create Agent and set the prompt, knowledge (service area, roof types, inspection process), voice and greeting. Save and test.
Step 2. Put it on your line. In the agent's Deploy tab, pick your number and choose Answer calls directly or Use as backup, then set working hours. Check that the number's call forwarding includes Voice AI.
Step 3. Collect the basics. Have the agent log address, roof age and the leak or storm issue, then book an inspection.
Step 4. Ask for reviews after the job. In a workflow triggered when the job is complete, add Send Review Request. Draft replies with Reviews AI in Suggestive mode.
Copy-paste prompt
Write a voice-agent prompt for {{company}} (roofing): greet, ask if it's an active leak, collect address/roof age/issue, offer next inspection slot, never quote prices. Under 150 words.Sources
- HoopAI: Roger the Roofer. Credit: Roger the Roofer (vendor-published).
- Setup paths: HighLevel Support ("Create, Test, and Deploy a Voice AI Agent", "Set up Inbound Call Flow for Voice AI calls", "How to send review requests").
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