Categories / Customer Support & Inbox
Lyro AI for beauty supplier with 1 operator (NSI Australia)
high specificsAdded 2026-10-13
- Business
- family-owned beauty/nail supply (B2B+B2C) on Shopify since 2019; Australia
- Task
- Lyro handles product/sales inquiries on website widget + Facebook Messenger
- Result
- 62% AI resolution rate; 66.67% bot engagement; 400+ sales assisted in last 30 days; 4.8/5 Trustpilot maintained
- Tools
- Setup
- deploy Lyro across web + Facebook
- operator focuses on complex/high-value cases
- Source
- tidio.com ↗
- Specifics rating
- high specifics high = concrete numbers/quotes; med = partial; low = qualitative
Results as reported by the source; not independently verified.
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