Categories / Reviews & Reputation

TruForce Pest Control AI review requests and webchat leads

Business

TruForce Pest Control, 9 locations (AZ/NV/TX)

Task

automate review requests, AI webchat lead capture, messaging, and referrals

Result

"Generated 876 new reviews across all sources"; Google rating to 4.6 stars; 27.6K GBP impressions; 58 referral leads; Webchat "acquire 473 new leads"; 559+ new 5-star reviews in ~1.5 years

Tools

• Birdeye (Reviews automation, AI-powered Webchat, Messaging, Referrals)

Setup

1. automated review requests after service
2. Webchat creates Inbox contact and captures mobile
3. inactive chat switches to SMS
4. referral campaigns with share tracking

Source

birdeye.com ↗

Specifics rating

high specifics high = concrete numbers/quotes; med = partial; low = qualitative

Results as reported by the source; not independently verified.