Categories / Scheduling & Appointments
Dental AI receptionist: $30,877 production in 30 days, zero missed calls
A dental practice booked $30,877 of production in 30 days with zero missed calls (1,970 answered, about 10% in Spanish) using an AI front desk.
- Task
- 24/7 phone, text and web front desk with booking/rescheduling
- Result
- 30 days: 16 new appointments, 16 reschedules, $30,877 production ($21,260 completed + $9,617 planned), 1,970 calls with zero missed, ~10% in Spanish, 6,941 messages, ~29–31 staff hours saved (~$1,200)
- Tools
- Viva AI Dental Receptionist (Practice Optimizer)
- practice scheduling sync
- Setup
- AI handles inbound/outbound calls, website and text, bookings/confirmations/cancellations, after-hours and overflow
- staff stay on in-person care
Step-by-step setup guide + copy-paste prompt
Honest note: this vendor sets it up with you; there's no self-serve menu. Below is what you prepare and decide, taken from the vendor's own published process. Steps and timings may differ slightly.
What you do
Step 1. Grant practice-system access. Viva writes directly into Dentrix, Eaglesoft, Open Dental, CareStack or Curve.
Step 2. Hand over your office rules: schedules, appointment types, insurance accepted, new-patient policy and emergency handling.
Step 3. Keep your number and forward calls to Viva, or port it.
Step 4. Do the dry runs. Test call types (new patient, reschedule, Spanish caller, emergency) before go-live.
Step 5. Monitor the first week and decide what stays with staff (in-person care, complex billing).
Copy-paste prompt
List our office rules for an AI front desk: appointment types with durations, providers and days, insurance accepted, new-patient requirements, emergency triage script, Spanish handling.Sources
- Viva: Soothing Dental. Credit: Dr. Saeidi, Soothing Dental (vendor-published).
- Process: Viva: Integrations; Viva: Scaling 1 to 50 locations.
Results as reported by the source; not independently verified. Community-sourced from public sites and attributed to the source platform. Original author? Ask us to correct or remove it. Read the disclaimer.