Categories / Scheduling & Appointments
Denver plumber/HVAC: AI receptionist, 0 missed calls, +12 jobs in month one
A Denver plumber went from 47 missed calls to 0 during business hours, with 12 extra jobs (~$4,200) in month one.
CostAI voice platform + n8n + JobberBuild-shop write-up (NVZN), anonymized client. Took about 35 build hours and 2–3 weeks to go live.
Businessanonymized Denver plumbing + HVAC shop, 6-person crew ("Marcus"; NVZN build)
StatusNew✓ Setup guide
Added2026-10-14
SourceWeb View original ↗
- Task
- answer the ~40% of calls missed while techs are on jobs
- Result
- 47 unanswered calls in the baseline month; after launch: 0 missed during business hours, +35% captured leads, 12 additional appointments in month one (~$4,200 at $350 average ticket), after-hours bookings with morning summaries; owner reports sleeping better
- Tools
- AI voice platform
- n8n
- Google Calendar
- Twilio SMS
- Jobber CRM
- Setup
- greet by company name → qualify service/address/urgency → book real calendar slots → SMS confirmation → escalate flooding emergencies to owner/on-call → log every call in Jobber
- ~35-hour build
- 2–3 weeks kickoff to live
Step-by-step setup guide + copy-paste prompt
Benefit: An AI receptionist answers, qualifies, books real calendar slots, texts a confirmation, escalates emergencies, and logs every call in Jobber.
Recipe
- Pick a voice AI platform (Retell or Vapi, for example) and forward overflow and after-hours calls to it.
- Script: greet with the company name → service type, address and urgency.
- n8n checks Google Calendar for real slots, books one, and sends a Twilio SMS confirmation.
- Flooding or gas keywords trigger an immediate call or text to the on-call tech.
- Log every call in Jobber; review 10 recordings a week.
Copy-paste prompt
You answer calls for {{company}}, a plumbing and HVAC shop in {{city}}.
Collect: name, address, problem, urgency. Offer only the slots returned by the calendar tool.
If the caller mentions flooding, gas or no heat below freezing, say you're connecting the on-call tech now and trigger an escalation.Sources
Results as reported by the source; not independently verified. Community-sourced from public sites and attributed to the source platform. Original author? Ask us to correct or remove it. Read the disclaimer.