Categories / Scheduling & Appointments
Chevy dealer: 134 test drives in 30 days with AI BDC
134 test drives booked in 30 days from internet leads — Maher Chevrolet uses Podium AI Employee as an always-on BDC.
- Task
- engage internet leads and book test drives after hours and holidays
- Result
- 134 test drives in 30 days; 57 AI-influenced sales; 38% of test drives scheduled without a human; first time over 200 shown appointments since 2024; AI replies within 60 seconds
- Tools
- Podium AI Employee
- Setup
- AI as 24-hour BDC after hours/holidays
- internet-lead engagement
Step-by-step setup guide
Why this way: Podium automotive case study (Maher Chevrolet). Vendor case study.
Prerequisites
- A Podium account with AI Employee enabled (sales quote).
- Your services, hours, pricing ranges and booking calendar (or ServiceTitan/Jobber if integrated).
- Time: onboarding + 1–2 weeks of listening to recordings.
Step-by-step setup
Step 1. Complete Podium onboarding; connect your business number / Google reviews as offered.
Step 2. Build the AI Employee playbook: which services it can book, after-hours vs overflow, when to escalate to a human, what never to quote.
Step 3. Start after hours only. Listen to every recording the first week; fix scripts.
Step 4. Add daytime overflow once booking accuracy looks good.
Step 5. Use Podium's reputation tools for review asks — separately from the AI Employee if you want.
What success looks like
Leads get a fast, on-brand reply nights and holidays; test-drive calendar fills.
Sources
- Podium case study: Warner Super Service
- Pricing context: podium.com/getpricing (quote); third-party Oct 2026 plan figures
Results as reported by the source; not independently verified. Community-sourced from public sites and attributed to the source platform. Original author? Ask us to correct or remove it. Read the disclaimer.