Categories / Scheduling & Appointments
Housecall Pro: Sonlight Services grows septic fleet with online booking and dispatch
Septic company Sonlight used Housecall Pro online booking and dispatch while growing from three to five trucks.
- Task
- automate dispatch, online booking, and follow-up to support growth
- Result
- supported growth from three to five trucks (case framing); online booking and dispatch automation called out (exact % booking lift not on short page)
- Tools
- Housecall Pro (online booking, dispatch, follow-up)
- Setup
- enable online booking → automate dispatch workflows → use follow-up sequences (details per HCP resources page)
Step-by-step setup guide + copy-paste prompt
Recipe (paths from Housecall Pro Help Center)
- Get your services ready. In Price Book, open each service. Under Booking & scheduling preferences, toggle Show this service in Online Booking on, set the Service Duration, and choose Book this service as Job or Estimate.
- Run the setup. Go to Marketing → Online Booking → Set up online booking. Set booking hours, arrival window and earliest availability.
- Limit your area and pricing. Click the gear icon (Settings) → Booking. Add your service-area ZIP codes and choose whether to show prices or take deposits on the Online Booking tab.
- Share it. Copy the booking page link or embed code. Connect Reserve with Google (Settings → Booking tab) so customers can book from your Google profile.
- Review weekly. Find online bookings under Marketing → Online Booking and compare them with phone-ins each week as you add trucks.
Copy-paste prompt
Draft the website blurb and SMS auto-reply that points customers to our Housecall Pro booking link {{url}}.
Services: {{services}}. Same-week slots only. Tone: plain, trustworthy.Sources
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