Categories / Reviews & Reputation
Review growth across three locations
Roofing company · reviews from 552 to 1,334 in a year
- Task
- collect more 5-star reviews automatically and reuse them on social and the website
- Result
- reviews grew from 552 to 1,334 (+142%) in one year; company says review count up 60% in the year
- Tools
- NiceJob (review requests, analytics, topic insights, leaderboard, social sharing, website rating widget)
- Setup
- agency selected NiceJob after comparing review tools → automate review requests → auto-share reviews to social → display the Google rating on the website → use analytics/leaderboards to see what customers say
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Help me set this up for my business: "Review growth across three locations".
Example business: Epic Roofing (Alberta residential roofing/exteriors; 3 locations; marketing agency…. Task: collect more 5-star reviews automatically and reuse them on social and the website.
Reported result: reviews grew from 552 to 1,334 (+142%) in one year; company says review count up 60% in the year
Tools: NiceJob (review requests, analytics, topic insights, leaderboard, social sharing, website rating widget)
Setup outline:
1. agency selected NiceJob after comparing review tools → automate review requests → auto-share reviews to…
Starter prompt from the guide (use it as a base):
Write a review request text and email for {{company}}, a roofing contractor, sent after a roof job is complete.
Text under 160 characters with {{first_name}} and {{review_link}}. Email under 80 words, warm, asks for honest feedback and mentions the crew by role, not name. No incentives.
First, ask me up to 5 questions about my business and tools. Then give me a beginner step-by-step setup plan, plus copy-paste prompts/templates I can use. Plain English, and tell me if any step needs a tech helper.
via autopilotbusiness.ai/use-case/nicejob-alberta-roofer-reviews-552-1334-across-3-locations-142-in-a-ye/Step-by-step setup guide + copy-paste prompt
Needs a tech helper: this one can't be set up reliably without technical help. The notes below explain why, plus the simplest safe alternative.
Honest note: rule-based automation, not AI. The case study is from the vendor and an agency partner, and its own numbers differ (+142% in the text, "60%" in a quote). This is one of Alberta's largest roofers, so treat the size of the gain as a ceiling, not a typical result.
Prerequisites
- A NiceJob account and a Google Business Profile for each location.
- A list of recent customers with a mobile number or email.
Step-by-step setup
Step 1. Connect your job software. In NiceJob open Settings → Apps (app.nicejob.com/settings/product/apps) and click Connect beside your tool (QuickBooks, for example). Contacts sync, and invites go out after an invoice is created or paid. If you use another tool, a Zapier step can Enroll Contact in NiceJob.
Step 2. Set the campaign live. Campaigns → open the review campaign → Edit Campaign → edit messages, Add Step if needed → Save → Set Live. The default is one text plus up to three email reminders over 14 days, and customers drop out once they review.
Step 3. Share reviews automatically. The roofer used NiceJob's auto-share to social media. Turn this on in NiceJob's social settings. Menu names may differ slightly.
Step 4. Show your Google rating on the site. Add NiceJob's Engage widget to your website so visitors see your rating at once.
Step 5. Read the topics. The case used NiceJob's analytics and topic insights to see what customers praise or complain about. Check them monthly.
Copy-paste prompt
Write a review request text and email for {{company}}, a roofing contractor, sent after a roof job is complete.
Text under 160 characters with {{first_name}} and {{review_link}}. Email under 80 words, warm, asks for honest feedback and mentions the crew by role, not name. No incentives.Sources
- NiceJob: Epic Roofing increased reviews by 142% in one year. Credit: a large residential roofing company in Alberta and its marketing agency.
- NiceJob Help Center: Connections
Industries: AI automation for Home Services & Contractors · AI automation for Agencies & Consultancies
Results as reported by the source; not independently verified. Community-sourced from public sites and attributed to the source platform. Original author? Ask us to correct or remove it. Read the disclaimer.