Ascension Digital Marketing: Done-for-you AI setup for your business, so you don't have to. Categories / Reviews & Reputation
Online booking and review invites
Dental studio · 0 to 125+ Google reviews, new patients 2–3 to 30–40/mo
- Task
- build online booking and Google reviews so new patients can find and book the practice
- Result
- 0 to 125+ Google reviews at 4.9 stars; website traffic tripled; new patients grew from 2–3 to about 30–40 per month
- Tools
- NexHealth (24/7 online booking synced to Open Dental; automated post-visit Google review notifications)
- Setup
- rebuild Google/Yelp profiles and website → turn on NexHealth online booking with real-time Open Dental sync → send automated Google-focused review notifications after each appointment → use reviews to lift SEO and inbound traffic
Send this to your AI
A ready-to-send prompt built from this card. Your AI will ask a few questions about your business, then give you a beginner setup plan.
Copy prompt
Help me set this up for my business: "Online booking and review invites".
Example business: dental studio that took over a 40-year practice with no online presence (Open Dental PMS). Task: build online booking and Google reviews so new patients can find and book the practice.
Reported result: 0 to 125+ Google reviews at 4.9 stars; website traffic tripled; new patients grew from 2–3 to about 30–40 per month
Tools: NexHealth (24/7 online booking synced to Open Dental; automated post-visit Google review notifications)
Setup outline:
1. rebuild Google/Yelp profiles and website → turn on NexHealth online booking with real-time Open Dental sync…
Starter prompt from the guide (use it as a base):
Write a two-sentence text from a dental practice thanking a patient for visiting today and asking them to share how it went on Google. Do not promise anything in return and do not mention star ratings. Under 300 characters.
First, ask me up to 5 questions about my business and tools. Then give me a beginner step-by-step setup plan, plus copy-paste prompts/templates I can use. Plain English, and tell me if any step needs a tech helper.
via autopilotbusiness.ai/use-case/walnut-creek-dental-studio-nexhealth-247-booking-google-review-push-0/Step-by-step setup guide
> Cost: Paid, by quote. NexHealth does not publish prices. Google booking and review links are included in the subscription.
Honest note: Rules, not AI. The numbers are the vendor's own story of a practice that was taken over from a retiring dentist and had no online presence, so the gains came from several changes at once. NexHealth's default review sequence sends only 4-5 star responders to Google (review gating, which Google's policies discourage); Step 3 shows how to change that.
Prerequisites
- A NexHealth account connected to your practice system through the NexHealth Synchronizer (NexHealth sets this up).
- A verified Google Business Profile.
- Admin permission for Online Booking and for Reviews.
Step-by-step setup
Step 1. Set up online booking. Configure your appointment types, providers and availability, then customize your online booking form. NexHealth says to do this before you activate Google booking.
Step 2. Add the Book Now button on Google. Click the gear → Settings → Reserve with Google (in the Scheduling section on the left) and turn on Turn on Reserve with Google. A Book Now button appears on your Google Search and Maps listing and sends patients to your NexHealth booking page. Use Copy to apply the setting to other locations. If you turn it off later, the link is removed within 24 hours.
Step 3. Turn on review requests. Open Reviews in the left sidebar, pick an appointment-type sequence (or + Add Reviews Sequence), edit the message (do not remove INSERTSURVEYRATING), and toggle the sequence on. By default it sends at 7:30 PM to patients seen that day, once every six months, asks for a 1-5 rating, and shows the Google link only to 4-5 star answers. NexHealth does not post for the patient. Contact NexHealth Support to change the rating needed for the Google prompt, and ask for every patient to get the link.
What success looks like
- A test booking from Google shows on your schedule.
- A test appointment (create one, then send the review manually from the NexHealth Home page, because Preview does not show the Google prompt) delivers the rating text.
Common issues & fixes
- No Book Now button: your Google profile must be verified, complete, and match the address NexHealth has on file.
- Review text did not send: the appointment must be marked complete, and the sequence toggled on.
- Sync looks stale: check that the Synchronizer is running on the office computer.
- Gating: if only happy patients are routed to Google, ask support to change it.
Optional: Maintenance
- Monthly: read new Google reviews and reply to each.
- When you add a provider or appointment type, check that online booking shows it.
Copy-paste prompt
Use this with any AI chat to write the short thank-you that goes with the review request.
Write a two-sentence text from a dental practice thanking a patient for visiting today and asking them to share how it went on Google. Do not promise anything in return and do not mention star ratings. Under 300 characters.Sources
- Case: NexHealth case study (new dental practice). Credit: the practice owner (vendor-published).
- NexHealth Help: Reserve with Google
- NexHealth Help: Reviews
- NexHealth Help: Reminders
- NexHealth Help: create a form
- NexHealth Help: send forms automatically
- NexHealth pricing page
Industries: AI automation for Dentists & Dental Practices
Results as reported by the source; not independently verified. Community-sourced from public sites and attributed to the source platform. Original author? Ask us to correct or remove it. Read the disclaimer.