Lyro AI for beauty supplier with 1 operator (NSI Australia)
family-owned beauty/nail supply (B2B+B2C) on Shopify since 2019; Australia
62% AI resolution rate; 66.67% bot engagement; 400+ sales assisted in last 30 days; 4.8/5 Trustpilot maintained
AI automation for
Salons and spas automate booking, no-show reminders, rebooking nudges and review requests.
By job: Scheduling & Appointments (2) · Customer Support & Inbox (1) · Lead Follow-up & Sales (1) · Reviews & Reputation (1) · Invoicing/Collections/Cash Flow (1)
family-owned beauty/nail supply (B2B+B2C) on Shopify since 2019; Australia
62% AI resolution rate; 66.67% bot engagement; 400+ sales assisted in last 30 days; 4.8/5 Trustpilot maintained
Riudi Salon, Hialeah + Pinecrest FL (21 staff; owner also a salon coach)
in one month: 400+ calls handled, 71 new bookings, $9,099 booking value managed (new, reschedules, cancellations), up to 16× ROI, payback in ~2 days
Bella Santé, day spa / med spa in Greater Boston since 1996 (size not stated)
"75% of customer inquiries handled by Lyro"; "450+ leads in 6 months"; "$66,000+ in sales" (Lyro-assisted)
Sage & Honey MedSpa
8+ hours saved/week; 46% more Google reviews; response time 2 hours → 1 minute; 6 after-hours bookings in 30 days
Aspire MedSpa & Beauty Bar
12 appointments set in 30 days; instant responses; "Avery 2.0 matches" how staff talk to patients
mix of SMBs/nonprofits in BILL's published AP success roundup (e.g., SF New Deal grants; Teguar Computers; Tower 28 Beauty; Church Community Housing)
examples include SF New Deal 50% faster grant payments + books 3 days faster; Teguar 5+ hrs/week saved; Tower 28 up to 40 hrs/week saved and 90% of manual payment tasks automated; CCHC payment time 5–7 days → 24 hours and 10–20 hrs/week saved; Mark Cuban Companies 90–95% invoice processing accuracy via AI/OCR