Review replies across every store
Furniture retailer · replies to 14 stores' reviews in 15 minutes
After this, one person can work through review replies for every showroom in one short sitting.
Tools /
Small-business automations with
Birdeye manages reviews and customer messaging, with AI for review requests and replies. Below: 14 things small businesses actually automated with it, top picks first.
By job: Reviews & Reputation (14)
Furniture retailer · replies to 14 stores' reviews in 15 minutes
After this, one person can work through review replies for every showroom in one short sitting.
Furniture chain · 21 reply templates answer reviews automatically
After this, 21 auto-response rules reply to most reviews across your locations.
Pest control company · 876 new reviews, rating up to 4.6
After this, review requests, AI web chat and referrals run together across your locations.
Home-services brands · response rate from 60% to 87%
After this, a review-response agent replies to reviews and, once trusted, can auto-post many replies.
Signs franchise · 600+ new reviews, a consistent 5.0 average
After this, review replies, social posts and listings for all your locations are managed centrally.
Pest control company · 60+ five-star reviews in 6 months
After this, finished jobs trigger review requests and a web chat captures after-hours inquiries.
Dental group · reviews up 193%
After this, dental visits trigger review asks and routine reviews get auto-responses.
Small web agency · five new reviews take about 10 minutes
After this, three star-specific prompts clear your backlog of unanswered reviews.
Restaurant group · 8.9k new reviews in a year, 97% replied
After this, Toast checkouts trigger review asks and AI drafts replies to routine reviews.
Dental group · reviews up 1,673%
After this, every patient gets a survey and review request automatically after their appointment.
Retail chain · Google reviews up 2,627%
After this, in-store QR codes, text asks and AI replies help build your Google reviews.
Dental office · Google reviews up 994%
After this, patients get a review request text at check-in and your Google reviews build steadily.
Dental chain · average rating from 3.8 to 4.0
After this, patient review requests go out automatically after each visit and your rating is tracked.
Electrician · 500+ authentic reviews
After this, every completed job gets a text and email review request.