Ascension Digital Marketing: Done-for-you AI setup for your business, so you don't have to. AI chat for a one-person support team
Beauty supply shop · 62% of questions resolved by AI
After this, one operator covers a beauty-supplier site while AI resolves most chats and assists sales.
Tools /
Small-business automations with
Tidio 17 real examples
Tidio is live chat with the Lyro AI agent, answering customer questions on websites and stores. Below: 17 things small businesses actually automated with it, top picks first.
By job: Customer Support & Inbox (10) · Lead Follow-up & Sales (5) · Marketing & Content (1) · Scheduling & Appointments (1)
Use cases
AI chat for an online apparel store
Blank apparel reseller · 70% resolved without a human
After this, an AI answers apparel shoppers' questions and leaves hard tickets for your helpdesk.
AI chat for a device store
Medical-device e-commerce · 7,800 support hours saved a year
After this, an AI handles device-support conversations and passes complex cases to humans.
Quote-request calls handled by AI
Online tire shop · 30% of specialist time reclaimed
After this, "request a quote" visitors are asked your quote questions in chat instead of tying up sales reps on calls.
AI answers repetitive phone questions
Waste-collection company · resolution rate up 20%
After this, AI chat answers your top questions, with people handling special cases.
Order-tracking answers on every channel
Pet-training equipment maker · over 70% of inquiries handled by AI
After this, an AI answers most customer questions, including order tracking, across your sites.
AI agent for pet-shop support
UK pet brand · 74% of conversations resolved by AI
After this, an AI agent answers most support conversations using your own help articles.
Helpdesk switch with AI support
Eco personal-care brand · 75% resolution rate with AI
After this, an AI answers many customer tickets from your articles after you move help desks.
Five chatbots for FAQs and leads
Haircare brand · leads grew from about 10–30 to 100+ a month
After this, five chat flows greet, answer FAQs, support, capture leads and sign up newsletter readers.
No-show reduction for a dental office
Dental office · no-shows from 18% to 7%
After this, a chat assistant answers routine questions and a scheduler sends reminders to cut no-shows.
Auto-message for chat leads
Macaron startup · 70% conversion on chat inquiries
After this, chat inquiries are answered automatically, and unanswered visitors get a number to text.
AI support across five channels
Bridal dress brand · 638 tickets managed in 30 days
After this, support messages from five channels land in one inbox, with AI answering from your help articles.
Auto-sorted and routed support tickets
Flooring retailer · resolution rate up from 42% to 69%
After this, an AI agent answers more customer questions from your articles and routes the rest to the right person.
AI chat for product questions and leads
Skincare shop · 68% of questions resolved by AI
After this, an AI chat answers product questions and lead bots collect contact details.
AI that resolves chat questions
Rain-gear maker · 99.64% resolution rate in 30 days
After this, an AI chat answers product questions on specs, care and sizing from your own articles.
AI chat on top of a call center
Day spa · 75% of inquiries handled by AI
After this, an AI chat on your site answers inquiries and captures leads around the clock.
Inquiries across six country sites
Immigration consultancy · bot engagement up 36% in a month
After this, a chatbot qualifies website visitors in several countries before they reach your inbox.
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